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Many customers look to us to provide fulfillment services. With our modern, 192,000 ft2 climate-controlled facility, we have the capacity and expertise to excel in this role. We are passionate about our inventory control process and quick order turnaround times. We continually drive to improve both efficiency and reliability, resulting in accurate, timely delivery.

All hazardous materials are handled by our highly trained in-house staff and shipped according to HM-126F, Dangerous Goods Regulations. We work closely with UPS, Fed Ex, the US Postal Service and several nationwide trucking services to drop ship products to over 60 countries.

Here at AquaPhoenix we pride ourselves on customer service. We know that the status of your order is very important to you and your company.

There are two ways to find the status of your order:

  1. If you ordered on our eStore, you can find your order status online under your account here
  2. If you ordered through our customer service portal, over the phone or from one of our sales reps, you can fill out our customer service form and we will get back to you promptly.