eStore FAQs

Creating an account gives you access to a faster checkout experience, the ability to store multiple shipping addresses, and tools to view and track your orders.

1. Basic Account (B2C / Credit Card Only)

Sign up for a B2C account here.

Features:

• Purchase non-regulated items
• All purchases are taxable
• Pay via credit card at checkout
• Save multiple shipping addresses
• Save multiple credit cards
• Track order status and shipments

2. Business Account (B2B / Terms Payments, Private Labeling & More)

This account is designed for business customers with enhanced purchasing and account management options.

Features:

• Purchase both regulated and non-regulated items
• Access private-labeled products
• Receive customer-specific pricing discounts
• Tax-exempt purchasing (if applicable)
• Pay using your company’s account terms (purchase orders, etc.)
• Create and approve quotes online
• Save multiple shipping addresses
• Save multiple credit cards
• Track order status and shipments

All new estore B2C accounts will be for taxable purchases only. All new users have to create a B2C account before they can request B2B access.

You can sign up for your B2C account by clicking here. Once you have registered your eStore account, you can start purchasing right away.

Are you a current customer of AquaPhoenix? Please review B2B eStore account options below!

1. Please click here: Create an Account. Please go through the few questions and be sure to use your business email address so we connect it to your account! Once complete you will move to converting to B2B.
2. Please navigate to our B2B eStore Questionairre, we tried to make it as painless as possible. This form captures all the information needed to set you up with an account. We will use this information to design your product labels, ship items to the right place, and get in touch with the right people.
3. Once your questionnaire has been received our team will review all your company information and setup your account within 3-4 business days.
4. When your account is created, you will receive a company account registration email with your customer account C#, terms information and much more.
5. You will then just look out for your acceptance email for your B2B account connection.

1. Please navigate to our B2B eStore Questionairre, we tried to make it as painless as possible. This form captures all the information needed to set you up with an account. We will use this information to design your product labels, ship items to the right place, and get in touch with the right people.
2. Once your questionnaire has been received our team will review all your company information and setup your account within 3-4 business days.
3. When your account is created, you will receive a company account registration email with your customer account C#, terms information and much more.
4. You will then just look out for your acceptance email for your B2B account connection.

If you do not have a B2C eStore user profile, please follow the following steps:

1. Please click here: Create an Account. Please go through the few questions and be sure to use your business email address so we connect it to your account! Once complete you will move to converting to B2B.
2. Please navigate to: B2B eStore Request and fill out the few questions contained on the form. Then just look out for your acceptance email!

Do you have a Customer Account with a C#?

If you currently have a B2C eStore user profile and a Customer account(C#) with AquaPhoenix, click here to request your B2B access.