24 hours to fulfill a custom request from a new customer? We got it done…and done well!
When a major food and beverage company asked for 10 gallons of a custom solution—made and delivered within 24 hours — our team immediately went to work to fulfill this customer request.
Not only was this a last-minute request for a brand-new customer, but it was an international order as well. The first hurdle was finding shipping that could accommodate an international order. Our logistics manager quickly explored and secured next-day shipping. Meanwhile, our production manager developed a manufacturing plan to get this order prepared and ready to leave the facility. By 8 a.m. the next day, 10 gallons of the custom solution were poured, packaged, and ready to ship—less than 24 hours after the order was placed at 5:30 p.m. the night before.
Given the complexities of this industry, reaction times like these can be difficult to achieve and are not common. AquaPhoenix strives to make responses like this possible, taking pride in going the extra mile to support our customers. When every minute counts and quality is key, choosing AquaPhoenix means partnering with a team that delivers—every time.
