Aliquot is Serving Customers Far and Wide
Since the launch of Aliquot we have had customers eagerly sign up from various industries and locations. From water treaters of all sizes to local governments, we have been busy providing customized software packages to meet our customers’ business needs. We have received a lot of kind words from our customers, but one client had a bit more to say than usual.
The Client and Their Goals
Our client is a leader in water management, purification, and treatment systems with over 30 years of experience. Since their business works in most facets of water treatment, including steam generation, cooling, ultra-pure, wastewater, and even desalination, they needed a single software that could fit all their jobs. They also requested professionally styled reports that could be given to customers regardless of their industry as they work in. With industries including, tourism, agriculture, healthcare, government, and the energy sector.
With their goals understood our team set to work explaining the abilities of Aliquot and how our software and app could help them achieve their goals of efficiently and sustainably meeting their clients’ water management needs while providing the greatest value possible. To that end, we covered the ability to measure chemical inventory, the ability to calculate total time spent at a job, and to monitor the services provided. We also provided demos and instructions on how to generate professional looking reports with our templates and the possibility of a dashboard for their customers to log in to.
What our Client Says About Aliquot
After some time with the Aliquot software we sat down to ask them a few questions about their experience and how our business and field-use software impacted their business.
Q: Why did you Choose Aliquot?
A: It’s a tool that helps us organize the information about our services, be able to better visualize the results and control the quality of the service provided. It helps us in the control of chemical products through inventory management. We currently use Flex Reports a lot, for a variety of reports beyond service or operator reports.
Q: What key functionalities are providing internal value for you?
A: The possibility of being able to monitor the work of field engineers, knowing if the services are being carried out in a timely manner and the time that these services have lasted. The consumption of chemical products with their future projection has also been useful for budgeting them. The possibility of connecting online analysis equipment and being able to combine automatic results with the specific results of field engineers, for quality control.
Q: What key functionalities are providing internal value for your customers?
A: The ability to have the reports the same day the service was performed, the timeliness of the information has been a fundamental key. Other aspects, such as the possibility of knowing the consumption of chemical products or water consumption with its future projection, which allows the “inventory summary” have also been very well received.
Q: How has AquaPhoenix technology assisted you in acquiring additional business?
A: “Potential clients have been surprised by the use of the platform and the ability to have a special application for the services provided on site. The possibility of having the information in the cloud and being able to access it at any time and having an adequate record of when the services have been performed, has been very positive for the acquisition of new clients.”
Q: How does our software platform provide you a competitive advantage with new customers?
A: “[Aliquot] allows us to offer clients real-time information on the results of analyzes and services performed in the field, with clear and easy-to-understand reports.”
Q: How does our software platform provide you a competitive advantage with existing customers?
A: “It allows us to improve our services, adding timely results at no cost, with reports made on the same day of the service, with results reports with graphs and system history for a better understanding of the quality of the service provided.”
Q: What aspects of the platform enhance time savings for you and your team?
A: The fact of making the reports directly in Aliquot, and that they are ready to send once finished, without having to prepare an electronic sheet with the format of a report and send by email, in addition to being able to have the graphs and history of the system to prepare the “customer review reports” has saved a lot of office time for field engineers.
See What Aliquot Can Do for You
Aliquot was designed for water treaters of all sorts and is applicable to any industry or use case. Aliquot was purposefully built to help maximize efficiency by helping you understand and utilize the data you are collecting. Generate reports that tell the whole story and satisfy your clients questions, keep a secure log of data in the cloud, and help keep team efficiency up by seeing how long tasks take at each jobsite. You have the data already, Aliquot will help you leverage it into actionable insights to take your company to new heights. Schedule your demo today.
